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Two qualities, which I grew up believing were incredibly important. I had to take pride in my work and appearance.  Without pride, I would not look professional, and how then would anyone take me seriously?

Maybe it’s just me, but it seems to be a a growing trend of apathy occurring. People just don’t care any more. “They don’t, so why should I?” seems to be a popular mantra. What happened to setting a standard that everyone aspires to? Who cares what they do? Why don’t you set the pace for everyone to follow? Be someone that everyone else envies.

Forget about “Pride and Prejudice”. That is just a book. “Pride and Professionalism” should naturally go hand in hand. You cannot have one without the other. And without either, in a competitive business world, you cannot show anyone that you are serious about your product or service.

You may use a smiley face to rate good service. You may use a smiley face in a message to a sibling, spouse, or friend.  But it looks totally unprofessional in any form of communication from a company to a consumer. I may be one insignificant such customer. A mere blip on the radar. But at the end of the day, I do not mix business and pleasure. A company provides a service. They are not there to be my best friend.

What is it that I am trying to say? Take pride in your work. Project the right image to those concerned. And, for heaven’s sake, use the correct English to convey the real message that you want to put across.